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Your Privacy. Your Trust. Our Responsibility.

This Privacy Policy describes how iGlobo Health Solutions LLC, doing business as iGloboMD ("iGloboMD," "Company," "we," "our," or "us"), collects, uses, safeguards, and manages information obtained through our website, services, communications, and business relationships.

As a healthcare-focused Revenue Cycle Management (RCM) organization, we recognize that trust is earned through responsible stewardship of information.

Healthcare providers, business partners, and website visitors rely on us to handle information with professionalism, care, and integrity. Protecting that trust remains a fundamental part of our commitment to the organizations we serve.

By accessing our website or utilizing our services, you acknowledge and agree to the practices described in this Privacy Policy.

Our Commitment To Privacy

At iGloboMD, privacy is more than a legal obligation. It is a responsibility.

We understand that healthcare organizations operate in an environment where confidentiality, security, and responsible information management are essential.

Our commitment is to maintain privacy practices designed to support the protection of information entrusted to us while fostering transparency, accountability, and confidence in every relationship we build.

Information We May Collect

To support our business operations, client relationships, and website functionality, we may collect information that is voluntarily provided through communications, service inquiries, consultations, contractual relationships, and website interactions.

Information collected may include:

  • Contact information
  • Business information
  • Professional information
  • Service-related inquiries
  • Communication records
  • Website usage information
  • Technical and analytical information
  • Information necessary to support authorized business activities

The information collected varies depending on the nature of the interaction and the services requested.

Healthcare Information & Protected Health Information (PHI)

As a healthcare-focused organization, iGloboMD may receive, access, process, maintain, transmit, or store healthcare-related information when authorized by applicable agreements and legal requirements.

Where services involve Protected Health Information (PHI), such information is handled in accordance with applicable contractual obligations, Business Associate Agreements (BAAs), healthcare privacy requirements, and other applicable laws and regulations.

We recognize the sensitivity of healthcare information and remain committed to supporting its responsible protection and management.

Business Associate Relationships

When providing services to healthcare organizations, iGloboMD may operate as a Business Associate under executed Business Associate Agreements.

Where applicable, the handling of Protected Health Information is governed by:

  • Business Associate Agreements
  • Client service agreements
  • Applicable federal and state laws
  • Healthcare privacy requirements
  • Other applicable regulatory obligations

Nothing contained within this Privacy Policy supersedes the terms of any executed Business Associate Agreement.

How Information Is Used

Information may be used to:

  • Provide requested services
  • Support client relationships
  • Deliver operational and administrative services
  • Improve service quality
  • Respond to inquiries
  • Maintain business operations
  • Support security and fraud prevention efforts
  • Meet legal and regulatory obligations
  • Improve website functionality and user experience
  • Support organizational growth and continuous improvement

We do not sell personal information or Protected Health Information.

Information Security & Data Protection

Protecting information is a core component of our business operations.

iGloboMD maintains administrative, technical, and organizational safeguards designed to support the confidentiality, integrity, and responsible management of information entrusted to our organization.

Our approach includes security-conscious practices intended to reduce risk, support privacy, and promote responsible information management throughout the organization.

While no technology, platform, or system can guarantee absolute security, we remain committed to continually strengthening our information protection practices.

Information Sharing & Disclosure

iGloboMD does not sell, rent, or trade personal information or Protected Health Information.

Information may be shared only when reasonably necessary to:

  • Deliver authorized services
  • Support legitimate business operations
  • Comply with legal obligations
  • Protect organizational interests
  • Support contractual requirements
  • Facilitate approved business relationships

Any disclosure is subject to applicable confidentiality, privacy, contractual, and legal requirements.

Data Retention

Information is retained only for as long as reasonably necessary to:

  • Deliver services
  • Fulfill contractual obligations
  • Meet legal and regulatory requirements
  • Support legitimate business purposes
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it may be securely deleted, destroyed, archived, or otherwise managed in accordance with applicable business, legal, and operational requirements.

Website Technologies

Our website may use cookies, analytics technologies, and similar tools to improve functionality, enhance user experience, support security, and better understand website performance.

Users may adjust browser settings to manage cookie preferences and website technology settings.

Third-Party Services

Our website may contain links to third-party websites, resources, or services.

Because third-party websites operate independently, iGloboMD is not responsible for the privacy practices, content, security, or policies of external websites.

Users are encouraged to review the privacy practices of any third-party websites they choose to visit.

International Processing

Information may be processed, accessed, transmitted, or stored in locations where iGloboMD, its service providers, contractors, or business partners operate, subject to applicable contractual, legal, and privacy obligations.

Your Privacy Rights

Depending on applicable laws and regulations, individuals may have certain rights regarding their personal information.

These rights may include:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Other privacy-related rights permitted by law

Requests concerning privacy rights may be submitted using the contact information provided below.

Certain rights may be subject to legal, regulatory, contractual, security, or healthcare-related limitations.

Children's Privacy

Our website and services are intended for healthcare organizations, healthcare professionals, business representatives, and individuals who are at least 18 years of age.

We do not knowingly collect personal information directly from children.

Policy Updates

As our business evolves, this Privacy Policy may be updated periodically to reflect changes in operations, services, legal requirements, technology, or privacy practices.

Any updates will become effective upon publication of the revised Privacy Policy on our website.

Continued use of our website or services following publication of updates constitutes acceptance of the revised Policy.

Contact Us

Questions regarding this Privacy Policy, privacy practices, information protection matters, or data-related inquiries may be directed to:

iGlobo Health Solutions LLC

DBA iGloboMD

Email: privacy@iglobomd.com

Website: www.iglobomd.com

Our Commitment

At iGloboMD, we believe privacy, confidentiality, and trust are essential components of every successful relationship.

We are committed to handling information responsibly, maintaining transparency in our privacy practices, and supporting the confidence healthcare organizations place in us.

Protecting that trust remains one of our most important responsibilities.

This Privacy Policy is published and maintained by iGlobo Health Solutions LLC (DBA iGloboMD) and may be updated periodically to reflect changes in business operations, services, legal requirements, technology, or privacy practices.